Enrichment Lessons - Cancellation Policy

Cancellation of classes must be done at least 3 days prior to the commencement of the first session in order to be eligible for a full refund. Cancellations done after this window will not be eligible for a refund.

 

Changing of Lesson Dates and Programme

- A change in the programme to another programme of an equal value can be done 7 days prior to the first session’s commencement.

 

- In the event that the student would like to change their lesson date, they are entitled to up to ONE change, with the change being informed at least 24 hours prior to lesson commencement. 

 

- In the event that the session falls on a public holiday, the subsequent session will be postponed to the next available lesson.

 

Medical Emergencies

In the event that the student is not feeling well, a valid medical certificate has to be presented for the student to be eligible to arrange a make-up session. In the event that the tutor is not feeling well, the subsequent session will be postponed by one week.